Welcome to WhatsWhat.ng – your one-stop hub for entertainment, FreeMarket, and Hypes! Below are answers to frequently asked questions to help you navigate the platform with ease.
GENERAL QUESTIONS
1. What is WhatsWhat.ng?
WhatsWhat.ng is an all-in-one platform bringing you the latest entertainment updates, a FreeMarket to buy and sell items, and Hypes to promote events, music, movies, and more.
2. How do I create an account?
To create an account, click on the Sign Up button, enter your details (email, phone number, and password), and verify your email. You can also sign up while posting an ad or hype.
3. How do I reset my password?
Click on Forgot Password on the login page, enter your registered email, and follow the instructions sent to your inbox.
4. Can I share content from WhatsWhat.ng?
Yes! You can share updates, FreeMarket ads, and Hypes directly to your social media accounts using the share icons available on each post.
UPDATES (Entertainment News & Trends)
5. How often is the Updates section refreshed?
We bring you fresh entertainment news daily, covering trends in fashion, music, movies, sports, and more.
6. Can I submit my own news or articles?
Yes! You can submit stories, entertainment news, or event coverage by filling out our Submission Form on the Contact Us page.
FREEMARKET (Buy & Sell)
7. How do I post an ad on FreeMarket?
- Click Post New Ad
- Fill the form with correct and relevant details
- Select a category
- Upload your featured image
- Submit.
8. How do buyers contact sellers?
Buyers can now send messages directly to ad owners via the Contact button on each ad.
9. How do I mark my item as sold?
Once your item is sold, go to My Ads in your account and mark it as “Sold” to avoid further inquiries.
10. Can I edit my ad after posting?
Yes! Simply log in, go to Dashboard and click on Ads, select the ad, and make changes.
11. Do FreeMarket ads expire?
Yes, ads expire after 30 days unless renewed before the expiration date.
12. How do I report a suspicious ad?
If you notice a fraudulent or inappropriate ad, click Report Ad on the listing page and provide details. Our team will review it promptly.
HYPES (Promotions & Publicity)
13. What is Hypes on WhatsWhat.ng?
Hypes is a space to promote your events, music, movies, podcasts, and more to a wide audience.
14. How do I post a Hype?
- Click Create Hype
- Fill the form with required details
- Select a category
- Upload featured image and/or YouTube video link
- Submit.
15. How does the rating system work?
Users can now rate and review Hypes based on quality, engagement, and impact. The more positive ratings, the higher the quality of your Hype.
16. Can I edit or delete my Hype after posting?
Yes! Log in, go toHypes on your dashboard, select the post, and edit or delete it anytime.
ACCOUNT & SECURITY
17. Is my personal information safe on WhatsWhat.ng?
Yes! We prioritize your privacy and security. Your details will never be shared without consent. Read our Privacy Policy for more details.
18. Can I delete my account?
If you wish to delete your account, please contact our support team via the Contact Us page.
NEED HELP?
If you have further questions or need assistance, reach out to us via:
📧 Email: support@whatswhat.ng
📞 Phone: +234 XXXXXXXXXX
💬 Social Media: @WhatsWhatNG (Facebook, Twitter, Instagram)