Last updated: this is default content — please review and adapt with legal counsel before publishing.
WhatsWhat (“we”, “us”) is committed to protecting your privacy and handling your personal data in line with the Nigeria Data Protection Regulation (NDPR) and other applicable laws. This policy explains what we collect, why, and your rights.
1. Information we collect
- Account details you provide: username, email address and phone number.
- Listing content you create: ad and hype text, images, prices and locations.
- Messages you exchange with other members through the Platform.
- Technical data such as your IP address, device and browser information, collected automatically.
2. How we use your information
- To create and manage your account and publish your listings.
- To enable messaging between members and send service notifications.
- To keep the Platform safe — detecting spam, fraud and abuse.
- To improve our services and, where you have opted in, to send you updates.
3. Sharing your information
We do not sell your personal data. We share it only with service providers who help us run the Platform (such as email and payment providers), and where required by law. Your username and any contact details you choose to display are visible to other members.
4. Cookies
We use cookies and similar technologies to keep you logged in, remember preferences and understand how the Platform is used. You can control cookies through your browser settings.
5. Data retention
We keep your personal data for as long as your account is active and as needed to provide our services, resolve disputes and meet legal obligations.
6. Your rights
Under the NDPR you have the right to access, correct, export or delete your personal data, and to object to certain processing. You can manage much of this from your account settings, or contact us to make a request.
7. Security
We use appropriate technical and organisational measures to protect your data. No system is perfectly secure, so we cannot guarantee absolute security.
8. Changes to this policy
We may update this policy from time to time. We will post the revised version here with a new “last updated” date.
9. Contact
For any privacy question or request, email hello@whatswhat.ng.